Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide. Account details such as your name, company name, email address, phone number, and billing information when you sign up or contact us.
• Project data. Content you enter into the Services, including projects, bids, subcontractor records, invoices, documents, and related notes.
• Usage data. Information about how you interact with the Services, such as pages viewed, features used, device and browser type, and IP address.
• Cookies and analytics. We use cookies and similar technologies, including Google Analytics, to understand how the Services are used and to improve them.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Services;
• Process transactions and send related information, including confirmations and invoices;
• Respond to your comments, questions, and support requests;
• Send technical notices, updates, security alerts, and administrative messages;
• Monitor and analyze trends, usage, and activity to improve the product experience;
• Detect, investigate, and prevent fraudulent or unauthorized activity.

Customer Support and Troubleshooting. Our authorized support and engineering personnel may access your account and the data within it as reasonably necessary to respond to your support requests, diagnose and resolve technical issues, investigate suspected errors or security incidents, and maintain and improve the Services. Such access is limited to what is reasonably necessary for these purposes, is restricted to authorized personnel bound by confidentiality obligations, and is logged where technically feasible.

3. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as hosting, payment processing, and analytics), only as necessary for them to provide those services. Our own authorized support and engineering personnel may also access your information as described in "How We Use Your Information" above, subject to confidentiality obligations. We may also disclose information if required by law or to protect the rights, property, or safety of EasyGC, our users, or others.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time.

After a subscription is cancelled, your data will be deleted within 90 days, except where we are required to retain it to comply with our legal obligations, resolve disputes, or enforce our agreements.

6. Your Choices and Rights

You may review and update your account information at any time. Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. You can also configure your browser to refuse cookies, though some features of the Services may not function properly as a result.

7. Children's Privacy

The Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@easygc.ai.